INTRODUCTION
This module introduces learners to the world of managing change in an organisation. The module gives a brief background to organisational change management, models of organisational change, communicating change within an organisation etc. It further examines the processes of change management, resistance to change, implementation of change and strategies to implementing change. Inter alia, the module equally examines what the agents of change are.
LEARNING OUTCOMES
At the end of this module learners should be able to:
1. Know and explain what change management is
2. Know and explain what organisational change management is
3. Know and apply the models of organisational change
4. Know and apply principles of communicating change
5. Know and apply the processes of implementing change and;
6. Identify and apply agents to change.
UNIT 1: Organisational Change Management
UNIT 2: Models of Organizational Change
UNIT 3: Communicating Change
UNIT 4: Process of Change Management
UNIT 5: Resistance to Change
UNIT 6: Implementing Change
UNIT 7: Strategies for Implementing Change
UNIT 8: Leading Changes
UNIT 9: Maintaining Organizational Effectiveness
UNIT 10: Evaluating Organizational Change
UNIT 11: Change Agents
UNIT 12: Culture and Change
UNIT 13: Individual Change
UNIT 14: Organizational Learning and Learning Organization
ASSESMENT
Assignment 1 | 15% |
Assignment 2 | 15% |
Final exam | 70% |
Total | 100% |
PRESCRIBED READINGS:
1. Burnes, B 1995, Managing Change: A Strategic Approach to Organisational Dynamics, FT
Prentice Hall
2. Burke W, 2002, Organization Change Theory and Practice, Sage, ISBN 0 7619 1483 8.
3. Carnall, C, 2002, Managing Change in Organisations, FT Prentice Hall, ISBN 0 273 65735 6.
4. Paton R, and McCalman J, 2004, Change Management, Sage Publications, ISBN 0 7619 64991.
RECOMMENDED READINGS:
1. Bartol, K and Martin, D 2000, Management, McGraw-Hill, ISBN 0-07-113222-8.
2. Bateman, T and Zeithaml, C 2001, Management Function and Strategy, Irwin.
3. Drucker, P 2002, Managing in Turbulent Times, Butterworth Heinemann, ISBN 0-7506-17039.
4. Cole, G A 2002, Management Theory and Practice, DP Publications, ISBN 1-870941-60-8.
INTRODUCTION
Operations management introduces learners to the world of production line. The module opens learners up to the foundations of operations management in both the manufacturing and service industries. The module begins with an introduction to what operations management is and highlights the decision making processes in operations management. The module further examines the process of inventory management, operations strategy, operations and supply chain management and the concept of forecasting in operations management. The module therefore equips learners with vital knowledge of industry operations from beginning to end. Very useful information for production managers.
LEARNING OUTCOMES
At the end of this module learners should be able to:
1. Know and define what operations management and the organization is.
2. Know and explain the decision making process in operations management.
3. Know and explain inventory management
4. Know and apply the operations strategy.
5. Know and apply the operations and supply chain management.
6. Know and apply forecasting in operations management
COURSE CONTENTS
UNIT 1:INTRODUCTION
UNIT 2: OPERATIONS MANAGEMENT MODELS
UNIT 3: SYSTEM DESIGN
UNIT 4: QUALITY
UNIT 5: INVENTORY MANAGEMENT AND SCHEDULING
UNIT 6: SUPPLY CHAIN MANAGEMENT
UNIT 7: PROJECT MANAGEMENT
UNIT 8: LAYOUT STRATEGY
ASSESMENT
Assignment 1 | 15% |
Assignment 2 | 15% |
Final exam | 70% |
Total | 100% |
PRESCRIBED READINGS:
1. Jacobs, F.R. & R.B. Chase. (2010). Operations and Supply Chain Management (13th edition).
Boston: McGraw-Hill Irwin.
2. G. Cachon and C. Terwiesch. Matching Supply with Demand: An Introduction to Operations
Management (3rd Ed). McGraw-Hill. 2013
3. Y.A. Ozcan. Quantitative Met
RECOMMENDED READINGS:
1. R.B. Chase, F.R. Jacobs and N.J. Aquilano, 2009, “Operations and Supply Chain Management”, 12th ed., McGraw-Hill.
2. G´erard Cachon and Christian Terwiesch (2006) Matching Supply with Demand First edition published by McGraw-Hill
INTRODUCTION
Corporate strategy gives learners a firm foundation of knowledge on how to effective plan the strategic direction of a business. The module gives an introduction to the concept of corporate strategy, examines factor for consideration when planning the strategy of a business. It examines the process of strategic development and the base for the choice of strategy selected. The module highlights on the process of strategic implementation process and control, managing strategic change and finally looks at other factors that may affect strategy in modern era. The module equips learner with vital knowledge of business and management within a global setting.
LEARNING OUTCOMES
At the end of this module learners should be able to:
1. Know and explain what corporate strategy is
2. Know and explain factors that influence corporate strategy in a business
3. Know and explain the process of strategic development
4. Know and apply the process of implementation of a business strategic plan
5. Know and explain how to manage strategic change, etc.
COURSE CONTENTS
UNIT 1: . Introduction to Corporate Strategy and Planning
UNIT 2: Strategic Analysis 1: The External Environment
UNIT 3: Strategic Analysis 2: The Internal Environment
UNIT 4: Strategy Development and the Bases of Strategic Choice
UNIT 5: Strategic Direction and Methods of Development
UNIT 6: Strategy Evaluation and Selection
UNIT 7: Implementation and Control 1: Organisation
UNIT 8:Implementation and Control 2: Resources
UNIT 9: Managing Strategic Change
UNIT 10: Issues and Developments in Modern Corporate Strategy
ASSESMENT
Assignment 1 | 15% |
Assignment 2 | 15% |
Final exam | 70% |
Total | 100% |
PRESCRIBED READINGS:
1. De Wit, B. & Meyer, R (1998) –Strategy Process, Content & Context International Thompson
Business Press (ISBN 1-86152-139-1), or (ISBN 1 86152 964 3).
2. Stonehouse G., Hamill J., Campbell D. & Purdie T. (2000) Global and Transnational Business –
Strategy and Management –Published by: John Wiley & Sons (ISBN 0-471-98819-7)
RECOMMENDED READINGS:
1. Joyce P. & Woods A. (2001) Strategic Management –Afresh Approach to Developing Skills,
Knowledge and Creativity –Published by Kogan Page Limited (ISBN 0 7494 3583 6)
2. Ferguson P.R. & Ferguson G.J. (2000) Organisations –A Strategic Perspective –Published by:
Macmillan Press Ltd. (ISBN 0-333-74550-7).
INTRODUCTION
This module introduces learners to the world of labour relations. The module focuses on the relationship that exist between employers and employees. It begins by define what labour law is. It examines the process of formation of a contract of employment, looks at the duties of the parties to the contract. The module further highlights on issues of termination of contract, trade unionism, employers’ organisations, collective bargaining, the role of the government in employment relations matters, management of people at work and, grievance redress mechanisms. The module equips learners with vital information on legal aspects of employer employee relationship.
LEARNING OUTCOMES
At the end of this module learners should be able to:
Know and explain what labour law and its relevance is
Know and explain the process of forming a contract of employment.
Know and explain the essential elements of a contract of employment
Know and apply the law on termination of contract of employment
Know and explain what trade unionism is and relevance of trade unions in labour relations
Know and appreciate the role of the government in labour relations.
COURSE CONTENTS
UNIT 1: Labour & Industrial Relations
UNIT 2: Termination
UNIT 3: Industrial Relations (IR)
UNIT 4: Trade Unions
UNIT 5: Employer’s Organisation
UNIT 6: The Role of Government in Industrial Relations
UNIT 7: Collective Bargaining
UNIT 8: Collective bargaining Process
UNIT 9: Bargaining Teams and Information
UNIT 10: Managing People at Work
UNIT 11: Grievance Handling and Procedure
UNIT 12: General Process
ASSESSMENT
PRESCRIBED READINGS:
Chizyuka, M.C. (2010). Principle of Industrial Relations. Lusaka: Unpublished
Lowe, R. (1976) Commercial Law. London: Sweet & Maxwell.
Anyangwe, C. (2005). Labour Law: Cases & Material. Lusaka: UNZA Press.
Mwenda, E.S. Employment Law in Zambia.
RECOMMENDED READINGS:
1. Employment Code Act
INTRODUCTION
Risk and Investment Management looks at identifying the risks within a business and devising systems to manage the same. The module gives an introduction to the concept and highlights issues of capital budgeting and the capital investment decisions. It examines risk and how to identify risks in a business. The module further looks at the aspect of portfolio theory and analysis and how it is connected to risk in a business and finally examines the issues around the theory of capital asset pricing model. This course examines decisions surrounding investment and risk management. It looks at the nature of risk, return and the influence these have in the selection and management of investment portfolios. In a world of diverse risks, the module presents the learners with vital information needed to fend off risks or manage them for effective operations of a business.
LEARNING OUTCOMES
At the end of this module learners should be able to:
1. Know and explain what risk is
2. Know and explain what risk management is
3. Know and apply mechanisms for identification of risks in a business
4. Know and explain the portfolio theory and analysis to risk management in a business
5. Know and explain the theory of capital asset pricing model in business.
COURSE CONTENTS
UNIT 1: Capital Budgeting and the Capital Investment Decision
UNIT 2: Investment Risk
UNIT 3: Portfolio Theory and Analysis
UNIT 4: The Theory of the Capital Asset Pricing Model, CAPM
ASSESSMENT
PRESCRIBED READINGS:
1. Kevin S., Portfolio Management., 2 nd Edition., Prentice Hall India Private Ltd 2006., ISBN 81 203 2959 7
2. Richard Pike and Bill Neale., Corporate Finance and Investment; decisions and strategies., 2nd Edition., Prentice Hall India Private Ltd 2004., ISBN 81 203 1369 0
3. Richard Brealey, Stewart Myers and Alan Marcus., Fundamentals of Corporate Finance., McGraw Hill., ISBN 0 07 121558 1
RECOMMENDED READINGS:
1. McLaney E J., Business Finance for Decision Makers., 2nd Edition., Pitman Publishing, 128 Long Acre, London WC2E 9AN., ISBN 0 273 60421 X
2. Collin Drury., Management and Cost Accounting., 5th Edition., Thomson Learning 2000 ISBN 1 86152 536 2
3. A Ross, W Westerfield, Jeffrey Jaffe and W Randolph., Corporate Finance., 6th Edition., McGraw Hill 2002., ISBN 0071167579
4. James C Van Horne., Financial Management and Policy. Latest Edition., Prentice Hall International (UK) Ltd,. ISBN 0 13 318528 1